❓ What are the arrival and departure times?

Check-in is from 2:00 PM and check-out must be before 12:00 PM. Late check-out may be available subject to availability and at an additional cost.

  ❓ Is Wi-Fi free?

Yes, Wi-Fi is free and available in all rooms and common areas.

  ❓ How can I cancel my reservation?

All cancellation requests must be made at least 48 hours before the arrival date. In case of late cancellation or no-show, one night's stay will be charged.

  ❓ Can I book by phone or WhatsApp?

Yes, you can book by calling (+216) 70 028 680 or sending a message via WhatsApp. A confirmation will be sent to you by email or SMS.

  ❓ Are there family rooms?

Yes, we offer triple and quadruple rooms, ideal for families with children.

  ❓ Does the hotel accept credit cards?

Yes, we accept payments in cash or by credit card (Visa, Mastercard, etc.).

  ❓ Can I change my reservation after confirmation?

Yes, changes are possible subject to availability. Please contact us as soon as possible to request this.

  ❓ Is there a tourist tax to pay?

Yes. From 2024:
– 3 TND/night for Tunisians and North Africans
– 12 TND/night for foreign tourists (excluding North Africans)
– Free for children under 12

  ❓ Do you offer parking? Ouvrir dans Google Traduction • Commentaires

Yes, free, secure parking is available in front of the hotel for all guests.

  ❓ Are pets allowed?

 

Unfortunately, pets are not allowed in the establishment.