1. Information Collection

When you make a reservation, fill out a form, or contact us through our website, we collect the following personal data:

• Full name

• Email address

• Phone number

• Stay-related information (dates, number of guests, room type)

This data is strictly necessary to process your request and manage your stay.

2. Use of Data

The data collected is used to:

• Manage bookings and respond to inquiries

• Improve our services

• Contact you if needed (confirmation, changes, reminders)

No data will be sold or transferred to third parties for commercial purposes.

3. Data Retention

Your personal information is retained for as long as necessary to manage your relationship with the hotel and to comply with applicable legal obligations.

4. Data Security

Hôtel Mizwar Djerba implements technical and organizational measures to ensure the confidentiality and security of your data (secured servers, restricted access, etc.).

5. User Rights

In accordance with Tunisian legislation on personal data protection, you have the right to:

• Access

• Rectify

• Delete

• Object to the processing of your data

To exercise these rights, please contact us at:
📧 hotel.mizwar.djerba@gmail.com

6. Cookies

Our website uses cookies for audience measurement and navigation purposes. You may refuse or configure their use at any time through your browser settings.

7. Policy Updates

This policy may be updated at any time. We encourage you to review it regularly.

📝 Contact

For any questions related to our privacy policy, please contact us at:
📍 Hôtel Mizwar Djerba – Avenue Salah Ben Youssef, Houmt Souk – Djerba
📧 hotel.mizwar.djerba@gmail.com